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frequently asked questions
About Do Amore
All of our rings and jewelry are proudly made in the United States, primarily in:
- New York City, New York
- Long Island, New York
- Orange County, California
On each product, you will be able to find the specific location where that piece is handcrafted under the Craftsmanship tab.
Do Amore is headquartered in Houston, Texas, however, we are exclusively an online company.
Please do not hesitate to ask us more about a ring and we would be happy to send detailed photos and videos of the pieces you are interested in so you can get a really good idea of each ring.
We also offer free 60-day returns on all non-customized rings. We also provide up to three rounds of CAD renders for all custom designs, to ensure that we get your design 100% perfect!
No, we do not buy jewelry or melt down customers' jewelry. We recommend finding someone local to you for this!
We are currently partnered with charity: water. They are one of the most dedicated organizations we’ve ever seen, and are committed to bringing people clean water in the most sustainable manner.
This is our favorite part! If you have already purchased a ring from us then you can see your impact by typing in your order number here. If you want to learn about all the water wells we have drilled thus far, then you can see that information here. Timeline: In the first few months after your ring purchase, you will be able to track what country and region the person you will be providing clean water to lives. A few months after that, you will see another update about progress on the drilling front. Finally, about 18 months after your purchase date, you will get the GPS coordinates along with a photo of the actual water well you helped make possible.
In Latin, Do Amore means “I give with love”. We chose this name for a couple reasons:
1. You are giving a ring to your loved one, with love.
2. You are giving clean water to those in need, with love.
3. Do Amore rings simply do more.
Do Amore is a for-profit ring company committed to social change and ethics. We feel that by selling a product (rings) instead of relying on fundraising, we provide a more sustainable and scaleable method to make a significant impact on the world, while improving the ethical standards for the jewelry industry.
Since 2017, 20.5% of our net profits have been contributed towards clean water projects. We expect this percentage to continue to hover around 20% in the coming years.
Shipping
Yes we ship to Canada! Shipping to Canada is free. Please note your local government will charge you your provinces standard VAT upon import, as we do not charge this at checkout. There will not be any duties however because the ring is made in North America (USA to exact).
Yes! Shipping to the U.K. is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes/VAT/duties upon purchase). Please note your local government will charge you your local VAT/duties upon import and it will be roughly 20% of the total.
Yes! Shipping to Australia is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes upon purchase). Orders under $1,000 AUD are not subject to any taxes. For orders above $1,000 AUD, your local government will charge you a standard 10% GST upon import.
Yes! Shipping to New Zealand is $45 USD. All you would pay us is the $45 plus the cost of your rings (we don’t charge any taxes upon purchase). Please note your local government will charge you your local GST/duties upon import and it will be approximately 20% of the total.
Shopping at Do Amore
Yes! We have two options.
Monthly payments:
Do Amore is partnered with Affirm, so you can make monthly payments for your purchase with rates from 0 – 36% APR over 12, 24, or 36 months. We are currently offering 12 months at 0% APR to qualified buyers! With Affirm, you receive your ring as soon as it’s ready and you continue paying Affirm every month based on the plan you choose.
Pay half now so we can get started on your order, and you pay it off when ready:
We can accept half the payment to start your order (since all of our rings are made to order, this will allow us to begin creating your ring and to complete it), and we can hold the ring until you finish paying it in full. Alternatively, we can also split the payment on two cards if it helps. For these options, we would just need to place the order via email or phone!
After you select your setting (engagement ring) by clicking the Select this Setting button, you will continue through the purchase process to choose a center stone of your choice.
Your engagement ring will arrive as one completed piece, in a beautiful box, ready for you to propose. 🙂
Wearing your ring should be enjoyable and comfortable, and for that reason every Do Amore ring is made as a comfort-fit ring.
Comfort-fit refers to a slight curvature on the inside edges of the band, which prevents your finger’s skin from being bunched up when the ring is being put on or taken off, making for a much more comfortable experience. The curvature also enhances comfort significantly while the ring is being worn since the edges aren’t sharp.
This comfort-fit element should not affect ring sizing.
This is a great question. Different metals have different looks, levels of durability, and cost. Here is a great educational write-up we did on the topic.
All rings (with the exception of custom rings), are covered by our 60-day return policy.
Custom rings include rings that have custom engravings, alterations, fingerprints or designs. Custom rings are not returnable or exchangeable, however, they are still backed by our limited lifetime warranty. Of course, even on custom orders, if you are not completely thrilled with your ring, we will do all we can to ensure you love it.
Yes! All rings sold are covered by our limited lifetime warranty, which covers manufacturer’s defects only and excludes coverage for wear and tear, repair or service by somebody other than Do Amore, accidental damage, loss of precious stones, or theft. Please note we do not the shipping costs for our warranty services, including resizing and stone tightenings.
Extend Warranty
At the time of order, customers can purchase an Extend Warranty plan which provides more coverage including damage to the ring, wear and tear coverage, chipped stones, and lost of precious stones, cracked rings, and more (like any warranty, it does not cover theft or mysterious disappearance). Extend also covers round trip insured shipping costs!
We provide free resizing, replating, repolishing, inspections, stone tightening, and cleaning for life!
We strongly recommend getting measured by a local jeweler for this once in a lifetime purchase. Online charts and at-home sizing kits may get you in the ballpark, but they are most often inaccurate. We make rings in quarter increments at no additional charge. We want your ring to fit as best it possibly can. Keep in mind that fingers shrink in cold weather and swell in the heat!
You can simply provide us your international size and we will convert it to US sizing using our internal manufacturing charts.
We offer free resizing for life! Simply send us an email or give us a call and we will provide you with the details.
It's great if the ring's size doesn't have to be changed more that 0.5 sizes. However, we can comfortably resize rings (of any metal) a whole size. If the resize requires more than a 1.0 size change, difficulties can begin surface. We have some of the best jewelers in the world and if anyone can perform large resizes, they can. It is no more difficult to resize a ring up than down and vice versa.
You can have up to 27 characters to engrave on your ring. However, if you’d like a couple more characters, contact us and we will see if this is possible for the specific ring that you have in mind.
Each ring is unique, and one font doesn't fit all. Our designers will assess each ring case by case and assign the font that will look best for your ring.
Yes, unfortunately resizing your ring does erase the complimentary engraving. We can re-engrave your ring for a fee of $20!
Yes, we can do this for you! There is a fee of $20 if engraving at a later date because it is a bit more of an involved process, than having the ring engraved as it's made.
Upon your order, we will send you detailed instructions on how to obtain and send us your fingerprint. However, the process is pretty simple - you use an ink pad to put your print onto paper, take a picture of it with your phone, then email the image to us.
All of our natural diamond center stones are certified by the Gemological Institute of America (the GIA). The GIA is a nonprofit institute dedicated to research and education in the field of gemology. The organization's mission is to protect all buyers and sellers of gemstones by setting and maintaining the standards used to evaluate gemstone quality. Every customer who orders a diamond center stone receives a GIA certificate for proof of authenticity.
We offer an endless array of gems, from aquamarine to morganite to topaz and more. The most popular of these alternative gems are sapphires and moissanites. If you want to purchase, or if you have questions about a particular gemstone, we would love to help.
Diamonds Diamonds are developed in the earth's mantle at high temperatures for billions of years. They are the hardest known natural material with a 10.0 Mohs rating. All of our natural diamond center stones are certified by the Gemological Institute of America. Lab Created Diamonds These diamonds are created in a lab in California, in one of the most eco-friendly ways possible. Just like the hardness of a natural diamond, lab created diamonds 10.0 Mohs rating. All of our lab created diamond center stones are certified by Diamond Foundry. Sapphires Sapphires, like diamonds, develop in the earth for a very, very long time. They are the third hardest known material at 9.0 Mohs. They come in various colors including blue, white, champagne, pink, and yellow. Do Amore offers both natural sapphires and lab created sapphires. In general, sapphires are less expensive than diamonds however offer tremendous beauty. Because there is no overarching, governing organization for sapphires (like the GIA is to diamonds), we have our skilled and experienced gemologists hand pick each and every sapphire for utmost beauty and brilliance. Moissanite Moissanite was originally discovered in the 1890's in a meteor crater. It is a very rare and scarce mineral. For this reason, moissanites today are almost exclusively lab grown, not mined. It is the second hardest know material at 9.25 Mohs. It is valued for its optical qualities that can exceed that of a diamond and its lower price point.
They are different grades of moissanite. They are identical with the exception of their color. Forever One is considered to be colorless and is in the DEF color range while Forever Brilliant is near colorless in the GHI color range. The difference in the color is not overly noticeable in stones less than 1.0 carat, however as the stone becomes larger, the difference is more apparent. Both grades are beautiful and we are happy to advise you which one might be best for you!
We do not have any upgrade programs in place. However, we would be happy to help you figure out the most economical way to upgrade your stone. A common guiding parameter is that the new stone has to be the same shape and size as the stone you're going to replace. In some cases, if your ring is a "two-piece casting", then we may be able to change the head out completely to accommodate for a different shape or size. However if you ring is a "one-piece" casting then this is not possible or advisable. Contact us and we will be able to assist you!
All of our prices are displayed in U.S. Dollars.
Yes. If paying my bank wire, we offer a 1.5% discount on the total amount. To pay via this method, please contact us at care@doamore.com or give us a call!
All of our side diamonds are hand picked for utmost sparkle and beauty, to match your center. For rings with natural diamonds, your side diamonds will be ethically sourced natural diamonds. For rings with a lab created stone, your side diamonds will be premium lab created diamonds.
Custom Rings
All rings are delivered in beautiful, environmentally friendly, wooden ring boxes. The boxes are hand made by a family-owned business using Beech wood that is harvested from a sustainable forest in New Zealand.
Yes, you can order your ring in 10k, 14k, or 18k gold. By standard, we manufacture our rings in 14k gold as we believe it is the best balance of beauty and durability. However, special request can be made for 10k or 18k gold. Please contact us to receive a quote.
Yes, we love making custom rings. Just shoot us a note with a photo or description of the ring that you would like to create and we will reply with a quote and other information, very soon.
Just send us a note with your custom design, and we’ll respond back soon! Once we finalize your ring’s specifications and gather all the sparkly details, we’ll send you a digital invoice.
Yes. Before we start manufacturing your ring, you'll need to approve the artwork for your custom ring. We want to ensure your ring is exactly what you want!
A custom size for a women’s ring is anything smaller than a size 3.0 or larger than a size 10.0. A custom size for a men’s ring is anything smaller than a size 5.0 or larger than a size 12.0.
We can definitely make rings in custom sizes, however there is a small fee (typically around $40).
Yes, you can! The large majority of our rings have an option for complimentary custom engravings on their product page, and if designing a custom ring, you can also opt for a complimentary engraving.
If you would prefer your engraving to be a specific custom font, an image, or even your own handwriting, we can make it happen. As a heads-up, this type of engraving customization is an additional minimal cost.